Refund Policy

Forward Motion Technologies Limited Warranty

Forward Motion Technologies, Inc.  warrants its products to be free from defects in materials and workmanship for a period of one year from purchase date. Original proof of purchase will be used to determine warranty eligibility. In the event that owner cannot provide proof of purchase, or in the event that ownership of product has transferred, date of manufacture will be used to determine start of warranty coverage. Warranty claims must be made through Forward Motion Technologies, or an authorized agent, dealer, or distributor that has been given expressed consent to determine warranty qualification. Consent to make warranty determinations by third party shall be made at the sole discretion of Forward Motion Technologies on a case-by-case basis.

Local Law

User has specific legal rights which will vary from location to location. If this warranty is inconsistent with local law, it shall be considered modified to comply with such law. Limitations of Liability Other than the obligations specifically set forth in this warranty statement, in no case shall Forward Motion Technologies or its third party suppliers be liable for direct, special, incidental, or consequential damages.

Limitations of Warranty

This warranty does not apply to products that have been incorrectly installed, adjusted, or improper installation of accessories. Contact Forward Motion Technologies for more information. If unsure about installation of product users must seek qualified help for installation at their own discretion and risk. Forward Motion Technologies shall not be held liable for improper installation or adjustment of product, or improper installation and use of accessories. This warranty does not cover damage caused by normal wear and tear, any type of impact damage including hoof strike, crashes, abuse, use of incompatible accessories, excessive tire inflation, damage caused by excessive loading or subjecting product to forces from use on anything other than a single rider sulky pulled by horse. Because of the harsh environment on the track, the finish is not covered, but refinishing may be an option. This warranty is void by modification of product and/or removal or alteration of manufacturing codes. Product is not intended for commercial use such as rental. Such use voids warranty. If Forward Motion Technologies determines that an inspected product is unsafe for intended use, owner must complete release documentation agreeing that it shall not be used again as such before product is returned. Cost of returning product and providing suitable packaging and insurance with carrier shall be the user’s responsibility. Products returned to Forward Motion Technologies must have a corresponding return authorization code. Acceptance of products returned without this authorization may be refused. Return authorization codes can be obtained by contacting Forward Motion Technologies. This code must be marked clearly on the outside of the packaging upon return.